Brand Ambassador, Enterprise Social Media

11 Ways to Engage Customers Using Social Media

Are there rules of engagement in social media? If so, which ones apply to small businesses?

“If you’ve ever wondered how to engage better on social media, you’re not alone,” according to Everything-PR.com. “The world of Facebook, Twitter, and Pinterest can be confusing—and most marketers are still trying to figure things out. When should you post? What should you post? What are the rules?”